Effective Date: September 26, 2024

At ZSI Cricket, we aim to deliver your orders quickly and efficiently. Please review our shipping policy to understand our process.

1. Shipping Areas

We ship within India. Currently, we do not offer international shipping. If you need shipping outside India, please contact us at contact@zsicricket.com.

2. Processing Time

Orders are processed within 2-3 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been shipped, along with tracking information.

3. Delivery Times

Estimated delivery times are:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-4 business days (available at an additional cost)

Delivery times may vary depending on your location and external conditions.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight and size of your order and the destination. Express shipping may incur additional charges.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package online.

6. Delivery Issues

• Incorrect Address: Please ensure your shipping address is correct. We are not responsible for failed deliveries due to incorrect addresses.
• Lost/Stolen Packages: ZSI Cricket is not liable for lost or stolen packages marked as delivered. Please contact the carrier for assistance.
• Delivery Delays: While we aim to meet delivery estimates, external factors may cause delays. Please contact the carrier using your tracking number for updates.

7. Contact Us

For any shipping-related questions, please contact us at:

Email: contact@zsicricket.com
Address: Sather Sangam, Bijbehara, Jammu and Kashmir
PIN Code: 192124